Exploitation at its worst. When inner door latch failed, the student tenants were charged £180 to enter the front door and then the same again for the inner door which was irreparably damaged when less drastic options were available. Not happy with that they were then charged a further £144 for a 2 minute job to replace the front door cylinder with a cheap (£10) alternative. My complaint and request to at least rectify the unsatisfactory replacement cylinder I was rudely refused noting that's what you get for that price.. really! Absolute rogues, I have worked with many locksmiths who have expertise, finesse and consideration. This company have none of that and can not be described as locksmiths.. Use at your peril