Hello The ordering and postage process was good thank you (however it wasn’t free postage for an order of £12.99 as advertised) I installed this 2 weeks ago. Sadly the birds haven’t come to visit , even though I have it hanging up at around 2m height away from any dangers. So I’m left with hoping they will come and visit, otherwise I have feeder and 8 refills sitting in a box that won’t be used :( Also the seal on one of the refills was broken so I had to freeze that so it doesn’t go off. All in all it seems like a nice idea and the advertising videos show promise so I’m still hopeful that I will be getting some birds on it.