Having ordered frommligs direct for over 5 years now we've seen a change in the bulk lig offers which we feel aren't as competitive as previous years. Service is always good, from ordering to delivery at home is usually about a week, however, recently this has been slightly longer. The courier company used by logs direct change drivers frequently, which is expected. However, recently we've received no call from them 20 mins before to let us know they are arriving, meaning a frantic moving of cars off a driveway to accommodate the delivery. It would be nice to have some form of loyalty scheme as we spend a large amount of money on logs and smokeless fuel so some form of loyalty discount scheme would be greatly appreciated