This is not a pop at the tradesmen who work for Lomond Improvements Ltd or the standard of work, but a pop at the management of Lomond Improvements who cannot or will not organise someone to repair a leak in the rhone joint between our property and our neighbours. A Lomond Improvements manager assured me that he would get someone to carry out the repair week commencing 17th October, well Lomond Improvements we are now entering the 3rd week since you were going to repair this leak, this is not the first attempt to try to get Lomond Improvements to return and fix this leak, Lomond Improvements are obliged to carry out repairs. Lomond Improvements claim to be a nation wide company so Lomond Improvements if you want to be treated like a big player then act like one and carry out your remedial work. So a warning to anyone thinking of getting Lomond Improvements to do any work on their property I hope the work is carried out to a satisfactory standard as you will struggle to get Lomond Improvements to return to rectify any defects. Also a warning to neighbours of properties that Lomond Improvements are working on take photographs of you property before Lomond Improvements start work then after Lomond Improvements are finished, as our new drive was damaged by falling roof tiles, metal railings were damaged by scaffolding and falling debris and the close door and frame were also damaged by scaffolders. Lomond Improvements are denying any liability despite numerous requests to pay for the damage caused. Just in case anyone missed the name of this company its Lomond Improvements. Attached video is what we have to walk through every time it rains! Again I will say that the standard of work carried out by Lomond Improvements is not in question albeit their working practices are a bit dodgy. I am sorry that I have had to take to social media to try and get Lomond Improvements to rectify this leak, but since Lomond Improvements aren't responding by any other means I had no other options. Lomond Improvements get this fixed before 2nd Nov and I will remove this post