Please do not go near this company. They talk a big game at the start, do not fall for it!
We got our roof done in October cost us over £11,000. Our old roof never had a leak and our new one does. It gets worse however.
We were passed to the “remedial team” this is an after sales team who deal with any issues. Took weeks to get a reply we eventually get them to come out on two occasions, after threatening legal action, both of which have had no impact on repairing the leak.
We have been in contact with a Steven. He has now rosetted to reading and ignoring my messages and refusing to answer my calls.
We now have no other option but to seek legal action. This will cost thousands no doubt. The leak has came through to our bedroom completely ruing a wall.
We have a newborn baby and a child with autism which they know and do not care about.
There is so much more to write about but it would take all day. Please just stay away from this company what was meant to be a new roof has turned into 4 months of absolute nightmare with no end sight.
10 months ago
Lomondimprovements has a
1.0
average rating
from
10
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