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Anonymous
I would give Lorna Jane 0 star if i could. Stay away from this brand, it’s really the worst experience I’ve ever had with any brand in the world. I purchased 4 sports bra on the site when they were having a website wise sale. I asked the customer service for a size recommendation, wasn’t sure about it, and the customer service said I can have a refund if they don’t fit. I checked their return policy back then and it says I could get a refund if I return them. The items I purchased weren’t final sale items. I paid for shipping, return shipping, and then Lorna Jane told me they could only give me a gift card. Apparently they changed their return policy after my purchase and refuse to stick to what they originally promised. They refuse to admit that they mislead the consumers, didnt label their products clearly, and refuse to stick to the policy of the time or purchase. Stay away from this brand to save yourself from headache. It’s really the worst brand and they should go out of business soon like this. If you buy from this company just expect endless lies and bad customer services. I reported them to the attorney office and consumer projection bureau. I hope they go out of business soon.
3 years ago
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Lorna Jane has a 1.0 average rating from 9 reviews

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