Rings came quickly, however I had a problem with the shank on the solitaire stone it was catching on everything, obviously not good, I contacted them asking how to exchange and after 2 days received a reply asking me take pictures, taking pictures of tiny ring shanks is difficult so I asked why. They replied again 2 days later saying this was there policy, I said I am not asking for a refund just an exchange. The two eternity rings are badly made they again catch on clothing etc. Eventually I gave up and have kept the poorly made solitaire. So if you are in any way looking to buy from this company do not expect good after sales. I would not want to exchange for exactly the same ring if it was not poorly made in the first place. Looks wise they are ok but nothing special, and not worth the premium asked. Shop around and go elsewhere, I wish I had.