I have purchased from Luxe Emporium twice now. My 1st order 1 ring turned up within 4 working days, was packaged nicely & I was very pleased with my new ring. My 2nd purchase was during a promotion of bogof & I chose 2 rings. After 4 working days my purchase still hadn’t arrived (the Thursday) so I emailed & then checked the website, which stated to contact them after 7 working days if I still hadn’t received my purchase. So I waited & then on the 7th day (the Tuesday of the next week) I received an acknowledgment email & was told my purchase would be posted that week. I then received my 2 new rings on the Thursday. So I am one happy customer 😊