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Lisa Edwards-Bate
This company have no compunction about ripping off customers, they could only part fulfil my order for gloves but instead of giving me the option to cancel they sent out 1 box from a consignment of 12 which I had paid for and would have been free postage. When they decided they would not fulfil the order but offer to supply similar gloves at a vastly inflated price (over double the price of the original order) I could not legitimately continue with the order. They would not price match despite their own stock system telling customers they had plenty of stock in hand, so, their mistake, certainly not mine...they should have informed me before they dispatched one solitary box of gloves, giving me chance to cancel the order and not pay the postage they subsequently charged me.....This as I said before was not charged at original purchase as my order was freepost.... I will add there are plenty of other companies out there who do not rip off customers and they continue to charge reasonable prices during the current situation....companies who have chosen to be honourable during covid and not use it as an excuse to overcharge/rip off customers I should also mention it took them two weeks after delivery of the single box of gloves to contact me to let me know the rest of the order was either going to be a massively rip off price or I could cancel and then from the 12th of November until 25th January for them to sort out the refund...they did not stay in touch or keep me updated....great customer service NOT
3 years ago
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Medisave UK Ltd has a 2.7 average rating from 12 reviews

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