Very happy with the product and how carefully it was packed. The dispatch was a little delayed (2 business days) but I received emails regularly to keep me informed :-) Should have been a 5-star review, but... My ONLY complaint is that there is no other choice than UPS for shipping. At least in France, it's really not the best company for private individuals who can't stay at home all day to wait for a package, and their customer service can't really help you when a problem arises (to be fair this time the added difficulty came from an error on my part, but I had problems with them before, even without making any postal code mistake). In the end, I managed to get in contact directly with the sorting center, where they found my package manually and told me that everything the customer service had told me for the past few days was false (" the postal code has been corrected" "your package is being delivered today stay at home all day ! " " we can't deliver it to a pick-up point"). I would recommend Memory PC to my friends in a heartbeat, but they might remember that I stressed for a week because I was receiving conflicting information about where my computer was, when it was supposed to arrive, and if the mistake had been corrected or not. Had the option existed I would have paid more to be able to choose another shipping service.