Really sorry to rate this low but the customer service was disappointing. I asked a question about my delivery delay and the answer was that it was longer that I could wait, contrary to what was stated on the site when I made the purchase. I contacted support and my order was cancelled though I did not specifically asked for it to be cancelled and I was told to buy the premium delivery service. Which I did on my second order. I received it in 2 separate packages without notice so this had me quite worried as well. Also my first order (which was cancelled) the refund took 10days to go through, though I already made my second order, so during 10 days my bank account was short of the 2 orders amount.