I had a highly disappointing experience with my car breakdown cover service recently. When my car broke down, I called for assistance, expecting the reliable help I was promised when I purchased the policy. However, I was informed that they wouldn't assist me because I was supposedly too close to a nearby garage. This refusal to help in my time of need was incredibly frustrating and inconvenient. The whole point of having breakdown cover is to receive support no matter where you are stranded, and this arbitrary decision left me feeling stranded and let down. I expected a lot more from a service that prides itself on providing peace of mind and reliability. I would not recommend this breakdown cover to anyone looking for dependable roadside assistance.