Not using the pump yet as bought in advance of my due date but the handling of the order was great. I came across the company on Amazon but decided to buy direct after discovering they were based in Norwich. Coming from Norwich myself, I wanted to support a small local business. Pump came packed in a lovely box with stickers and cards which was a nice touch. Pump itself is really sleek and looks easy to use. Comes with all the required attachments and different sizes which is brilliant. Looking forward to starting my breastfeeding and pumping journey with Wren. Thank you.