I was overcharged for items by Melbourne City Myer that were on sale. The first two times calling the complaints line I reached an overseas call centre even though I was told I was being transferred to the actual Myer Melb store to sort out the issue. No one in the actual store picks up the phone even though I have tried now 6 times.- most of the time it rings out or is cut off. Pathetic customer service and obviously how Myer makes a profit these days by ripping off customers.