Absolute terrible experience with Myers! Wish I could give them zero! I ordered a Christmas early November. Received the tracking detail when it was dispatched from warehouse. Tracked to my local Australia Post, then the item was"returned to sender" at senders request. Called Customer Experience Centre and they reassured me that I would receive a refund that week. Over a month later and several calls and emails and they still will not refund the $200 because the "suppiler" hasn't confirmed the return of the product! I don't understand!!!. Such poor customer sevice and being treated this way. This was not my fault. I didn't request for the item to be returned but I'm the one who has to wait for the refund. I'm tired, stressed and frustrated about having to follow up daily about this!!!