Worst customer service I've ever experienced. Drove into a car park, spent the next fifteen minutes trying to get their automated phone system to recognise my car. Gave up exasperated and parked elsewhere. They then had the cheek to send me a parking fine. Not only that, when I provided evidence of my attempts to pay, they rejected my appeal. So I've had to go through to the ombudsman. They are not a real company, just gangsters attempting to extort anyone who has the misfortune of driving into any of their properties. I'll make sure that they never get another penny from me ever again.