I was visiting my sister in hospital. I returned to the car park to pay for my parking to find that the machine was faulty. There was a sign to say that I had to go home and make my payment by phone or App . ( What a cheek I wanted to pay by cash .)
After 15 mins on the phone I was a advised I need a location code .
I am now trying to download the app which took 20 mins . Then I had to re-enter my details . What an absolute waste of my time .
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Alice, Customer Support
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