I have had one of the worst customer service experiences in a long time with this company. After placing an order, I was promised updates and call-backs regarding my delivery, but those promises were never kept. Every time I reached out, I was told that the production team was "too busy" to provide any information, and I still have no idea when my delivery will arrive.
This kind of poor communication and lack of follow-through is unacceptable, especially when customers are left completely in the dark. If you're looking for a company that values its customers and provides reliable service, I would definitely not recommend this one. Very disappointed!
2 months ago
Naturewall Group Ltd has a
4.8
average rating
from
722
reviews
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