Well, considering that I've never purchased anything from ne, I am not impressed. Just had my washing machine delivered and one side was completely dented in the front. Funny thing is, this is the second delivery because the first machine delivered last week was also dented in the front. How bizarre. What are the chances for that happening twice. So I guess someone decided it was okay to repackage the same machine and just have it redelivered. I am dispappointed and probably woudn't purchase from the company again or recommend them if this happens the third time. Somebody should please get this right. The delivery guys have the pictures.