I wish that I was able to write a positive review of Neon Champ, but unfortunately I cannot. After receiving our quote, I asked if we would be able to receive our sign by a certain date and was assured that if we paid on October 29th and used priority shipping we would receive it on or before November 14th. We selected priority shipping and immediately paid on October 29th. I received the sign on November the 19th. It was poorly packaged and does not turn on when plugged in. There ar also spots where the rubber used to simulate neon tubing is coming off of the sign. Overall, we are very unhappy with the sign and to be honest, I wish we wouldn't have ordered it. We had plans to order another one for a different location but will not be doing so at this time.