I would put zero stars if I could. I previously wrote a review regarding them giving me absolutely zero correspondence about if my order was even received. After I sent them an email, all they did was reply with a tracking number saying my order would be delivered. Yesterday (12/2) I got excited because my order finally arrived. I opened the package and found that my sign was broken. Not only were there cracks (with some piece barely hanging on) but the sign did not even light up when plugged it. I couldn’t believe it. After not responding to any of my emails previously, they continued the streak and didn’t reply to either of my emails that I sent. I really have no words for what is going on. I asked for either a refund or a new sign that actually works but I’m not sure I even want that given the track record they have established with me.