Do Not Buy From This Company. Neverfail is a very dishonest company who bully their customers. . They will set up a subscription without your permission and make it impossible for you to cancel the subscription, even when you cancel your credit card as they then continue to send you water and an invoice, without you placing an order for water. The excuses are incredulous, they told me that they could not remove a subscription, not even when escalated to IT. I just received an email that a delivery of four bottles were delivered, I did not order any water and there was no delivery just an invoice for the amount owing. I can’t believe this as I was told that my account was closed. They have used debt collectors to collect money owing for a product I did order or use. I asked for them to collect the water they delivered, but they still continued to send the invoices. You can’t find an email address on their website, just chat, call or contact page. They do this so you do not have a record or reference for future complaints. This company needs to be closed as they are unethical and they are causing unnecessary stress to Australians.