I bought a jacket a year ago and the zip failed. I thought that as I'd had it so long there would be nothing that could be done.
I reached out to customer service and the response was excellent, they arranged return of the jacket and a replacement as it couldn't be fixed. Brilliant business, goes above and beyond for their customers.
5 months ago
New Forest Clothing has a
4.9
average rating
from
1,413
reviews
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