**Improved text:**
I recently discovered a manufacturing fault on a new purchase from New Forest Clothing – some stitches were missing. Unfortunately, I noticed the issue after the return window had closed.
I contacted customer service, and they arranged for the item to be sent back to the manufacturer, Deer Hunter. However, this process proved to be unnecessarily complicated. Deer Hunter insisted on repairing the item rather than replacing it, despite the clear manufacturing defect.
Thankfully, I was helped by an exceptional customer service representative named Liam. He managed to resolve the situation and arranged for a replacement to be sent without my knowledge. Liam’s outstanding efforts turned a frustrating experience into a positive one. He deserves huge credit for his help.
2 months ago
New Forest Clothing has a
4.9
average rating
from
1,412
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.