The NGO Company offers quality equipment at a competitive rate. I was apprehensive to purchase remotely, but the condition of the mini excavator I purchased was as advertised. I did come across a few odds and ends that needed attention and Ray at the NGO company was quick to follow up on those minor defects and with excellent customer focus, removed all of my anxieties. The NGO company stood by me for any deficiencies. I only had a few hose connections that needed replacement and the NGO company stood by me 100%. I have my rig now going on 9 months and these Komatsu rigs are tight and run smooth, most importantly they are powerful and have no electronics or circuit boards to break down. In summary, Ray at NGO was very quick to respond to any questions or concerns I had. I am very happy with my purchase and I would buy again from the NGO Company with confidence.