Long shipping delays, confusing product tracking, warped product It took a week for the product to ship, then didn’t arrive for another three weeks, and even though I was told I would be emailed the expected delivery date, that information never came. While I was waiting, every single day I received an email that my product was transferred from one shipping partner site to another with no actual location information. Honestly, no information at all would have been more helpful. I ordered the rug on January 10th, it arrived on February 8th. I had to laugh when I finally got the rug. The map graphic that I ordered was printed on it, but it was rotated ninety degrees from how it was advertised. Everything was distorted and stretched, and the map is functionally useless, inaccurate and unreadable. I am extremely frustrated with every single aspect of my experience with nhalahome. Buyer beware!