The communication which Nhala provided was amazing. From the order to delivery I received notifications. I love the variety offered. Overall a good product. The downside is I never ordered or used couch covers. I bought 2, one for the loves eat and the other for the larger sofa. I wished the packaging was marked to designate the sizes. The fabric is stretchy so even the smaller size fir the sofa, nearly! The other issue is, I don't know how to use them. They're on, but I feel not correctly? They look nice, but I'll probably redo. I wish there was some kind of instruction or marking on the inside. Lastly, I feel that the covers could be priced a little lower. They're very nice, but a bit off (colorwise) from the pictures. I expected the fabric to be a bit thicker. I love the variety offered and will probably order again.