Package not received. 80 euros in nature. It's been several weeks. Their technique is to ask you to send only one complaint email because otherwise the email goes last in the pile. Except you don't have an answer. Never seen. I understand that the summer period is more complicated than the rest of the year but my patience has its limits. It was supposed to take 5 days, and almost a month later no progress. Parcel tracking is blocked. No return from them, their email address via paypal does not work. Terrible customer service. I am desperately waiting for a refund. Run away!