This is a Christmas gift. I have not received it yet. Appears to be stuck in Shipment Label Creation. Has not even been turned over to FedEx yet. I tried your on-line chat feature. No response. Very doubtful I will receive by Christmas. Very disappointing.
I would appreciate a Customer Service representative calling me at +1 (408) 887-7922 to provide an update on the status of my order.
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Alice, Customer Support
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