My dealings with this organization have made it clear that they do not assume any accountability or responsibility for the actual shipment of parcels. They function merely as an intermediary booking service. The promised delivery timeframe for my parcel was 2 - 6 days; however, it has now been 16 days and counting. Any attempt to follow up results in them simply copying and pasting information from the courier’s online tracking system and forwarding it. I will not be utilizing this company’s services in the future, nor will I recommend them to others. One should not be misled by their pricing and delivery estimates.