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Durand Kingue
Title: "Terrible Experience: Lost Item and worst Customer Service" Review: I had an incredibly disappointing experience with ParcelABC that left me feeling frustrated and cheated. After paying €150 to ship my clothes from Germany to Tbilisi, Georgia, I expected a reasonable service in return. However, what I received was far from satisfactory. Firstly, despite their website promising a delivery time of 9 days, I ended up waiting a staggering 3 months before my parcel finally arrived. Upon opening the package, I was horrified to find that my puffer jacket was missing, and the parcel had been tampered with. It was clear that someone had intentionally opened my parcel and stolen my valuable item. When I contacted ParcelABC's customer service for assistance, I was met with nothing but disdain and disrespect. The representative, Michal, had the audacity to offer me a mere €25 as compensation for an item that cost me over €400. Despite my understandable frustration and anger, I was met with dismissiveness and arrogance. This level of incompetence and lack of accountability is unacceptable. ParcelABC's inability to deliver packages in a timely manner, coupled with their disregard for customer satisfaction, makes them unworthy of anyone's trust. I urge others to steer clear of this company to avoid the headache and disappointment that I experienced. ParcelABC is nothing more than a group of scammers masquerading as a legitimate shipping service.
7 months ago
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Parcelabc has a 2.2 average rating from 86 reviews

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