I have ordered chicken from Pasturebird at least 3 times already. I trust these chickens are truly raised the way they are meant to be! When I make meat broth the broth gels each time!! There is a rich flavor you don't get in chicken store bought. I will only purchase from Pasturebird. Always! The only negative thing I can say is that there is no customer service when you place an order. I purchase meat from other out of State farmers. So, I can compare. Pasturebird has never sent me a personal email to acknowledge or thank me for their support like the other farmers do. I get their newsletter of promotions and that's it. So, that's my only comment to what can be done better. We appreciate their mindfully raised chicken so, I'm eating food raised the right way. I'll always get chicken from them! Thanks guys!