This was mot the best experience. My delivery was delayed for 7 days, therfore it sat on a truck for 5 days more than it should of. I sent an email & Meredith advised she was sorry to hear the delivery was delayed but rest assured it was packed wirh plenty of dry ice. When I recieved the box today there NO dry ice only an insulted box. I've sent an email however I have not heard from anyone. I will wait 24 hours with hopes someone reaches out. The picture attached show the thawed chicken I recieved & the juices inside the packaging. Look forward to having a conversation with someone. Regards Tracy