Not super happy with my first order. Wings arrived with the seal opened and one package was not even closed, just opened to the air. CS told me they were refunding it even though it "wasn't their policy to refund for broken seals". The refund was only for $10 not $16 that I paid. It is concerning that they don't routinely refund for broken seals on food. Seems like a safety issue. Also, the chicken breasts I ordered didn't match the weight and quantity shown on the website. Overall, I won't be ordering again, this was not a good first order experience and told me a lot about the company in general.