Great Care for the Customer. Perfect Cleaning UK are not the cheapest outfit on the block but they certainly deliver an outstanding quality and flexibility of service from beginning to end and great results. I would recommend them without hesitation. My requirement was a bit unusual. I was due to go into hospital for a major operation and wanted to return to a properly clean home which had only had superficial cleans for a number of years. Initially, my main concern was whether Perfect Cleaning UK only cleaned empty properties. Would it be possible to work around the mountains of books and junk lying around all over the place? Perfect Cleaning UK responded promptly and clearly to my various questions and as a relative novice in commissioning this type of work I gradually got to understand pretty well what would be possible and the size of the job. The fullness of their responses made it relatively easy to build up a picture of what they did. I was reassured to learn that roughly 50% of Perfect Cleaning UK's work is in occupied properties. I also told myself I could specify priorities on the day. So I booked, on the clear understanding that ultimately I couldn't be guaranteed a refund or a rebooking at no extra cost, if I cancelled, especially if at the last minute. So I took the plunge and paid upfront with a slight feeling of unease. No sooner had the payment cleared I learnt my operation had been re-scheduled for the day before the Perfect Cleaning UK date! I panicked, but Perfect Cleaning UK were totally unphased. They could let themselves in using a keysafe already installed. I would specify requirements and priorities in advance by email and notes left in the home of any bits to miss out. I have to say I was anxious about the outcome. Could I rely on a company I had never used before and which had not been personally recommended to me, to let themselves into my home and do the work without any supervision whatsoever at any stage? Ummmm! I needn't have worried. When I returned home from hospital I found everything exactly as it should be, sparkling top to bottom, with all the really messy bits sorted out, sometimes in ways I had previously never imagined and which I will adopt in future. Clearly, real masters of the art of cleaning. But, above all, it was all really clean. I've lived in this house for 45 years and can honestly say it never looked and felt cleaner. Then the icing on the cake: On the arm of the sofa my lost Freedom Pass and Senior Railcard. And, no additional invoice for parking charges! The deal was that I would pay for the expensive street parking. I have a special visitors permit and was intending to use it but this only works if activated personally from my smartphone. This was obviously a non-starter from Intensive Care! In the rush of getting things organised parking became a second order issue. I can think of many so called reputable organisations who would have pursued me relentlessly for every last penny owed irrespective of any damage to customer relations. Perfect Cleaning UK. In fact, having justly earned this review, my good feelings about the company are such that if a parking invoice thudded onto my doormat tomorrow I'd happily pay it. What this all boils down to is genuine attention to customer needs rather than the all too common lip service practiced by most companies. Well done and thank you again. Ps I later got this note about the parking charges: Please note we will not be charging you for the parking. Eamonn knew you had been in hospital and did not want to stress you over the parking and it must have taken time to write the review.