Coaching with Steve is life-changing. He outlines basic guidelines that will help you focus on how to work most effectively to grow a repeat and referral business. Then he does a deep dive into tactical empathy and once you incorporate it in your life you will become a better real estate agent and most importantly a better person. He is an incredibly devoted, hard working coach who really cares about his clients and truly wants to help them. He will guide you through the most difficult situations and teach you how to have the difficult conversations with ease. He gives you tools, not scripts, that will help you effectively manage every situation you might come across. He is always researching ways to improve his coaching methods and has brought on additional coaches for support and training. Despite a sometimes tough exterior, he also has a spiritual side. His coaching has helped me become more professional, confident and authentic and consequently our clients have an exceptional experience when working with us. You won't find a better coach than Steve.