I have no idea why this company is still allowed to trade under Australian consumers Law. I placed an order, only for them to make it a reoccurring order, 1 extra order every month and charging more money on the second order than the first one. This happened all automatically according to their customer services person Gabriel. On top of this, the item which I received was faulty, which means I should receive a full refund according to their own policy. 'You can return your order for a refund if the item is faulty, not fit for the intended purpose or not as pictured on the website' but when I told them But when I mentioned this to them, they still refused to give me a refund.