I have dealt with Pet Circle for a number of years no issues at all regarding price service supply or delivery Recently I have had to contact customer service and I did this through the chat room I can only say that they are the most reliable and efficient staff I have ever dealt with and credit where credit is due my query was handled efficiently and my product was in mail 2 hours after our chat so to you people out there complaining about this company maybe it may have more to do with your attitude than anything else I would imagine that people working in customer service would sometimes no doubt have to deal with some stressful situations with peoples attitude when they are blamed for things beyond their control just remember it costs nothing to treat people with respect and after dealing with them in past day via chat room they deserve a huge thank you for a job well done and all my respect to each and every one of them Thank you Juleigh and Sam