**Customer Review for Pet Circle** I have been a loyal customer of Pet Circle for the past three years, but my experience over the last year has been increasingly disappointing. While I used to receive my deliveries within 3-4 days, the delays have now become much longer, with little to no communication from the company. It’s frustrating to have to follow up on my own, especially when payments are processed immediately, but there is no urgency in fulfilling the orders. I've also had trouble reaching customer support. The phone number provided no longer works, and the live chat is unhelpful—often dodging my questions instead of providing real solutions. Recently, I ordered express shipping because my cat ran out of food, yet I still had to buy food elsewhere while waiting for my $200+ order to arrive. The excuses for “warehouse delays” and “system issues” have been ongoing for more than a year now, and nothing seems to change. To make things worse, I requested to speak with a manager, was promised a response within 24 hours, and am still waiting for that response. My suggestion to Pet Circle is to hire more support staff and managers who can address these recurring problems and communicate better with customers. Unfortunately, it feels like loyal customers are being treated as just numbers and dollar signs rather than valued clients.