Disgraceful service by their delivery contractors. There is an issue with the service EVERY SINGLE TIME I order something. I have my workplace days and times in my address. Either it's delivered out of hours to my workplace, so they throw it over the fence and its damaged (once almost broke our gate automator). Or they deliver after we've closed so they take it back and don't advise me, then I have to contact pet circle to see where my delivery is. Then have to wait another week for it. Deliver part of my order and told the other part will turn"whenever." Last two times I've waited a week only for the tracking to update with "damaged goods." HOW??? It's BS, I reckon they've turned up after hours so use this BS excuse. I get offered store credit as compensation by petcircle, but when I order to use it, I go through this BS again. So now today after waiting all week I'll have NO prescription dry food for my dog and have to source it elsewhere over the weekend. Now I'm stressed again. I got refunded but I'm technically not compensated cos they won't pay out the store credit. I would never recommend petcircle to anyone until they change their delivery contractor.