The way Pet Circle are dealing with flood impacted community members is terrible. I ordered cat and dog food the Monday before cyclone. 9 days later I have 1 days food left. I got flooded in, my local produce store got flooded, and stocks are low in the area. I have no additional money and this company can't tell me when my food will arrive. Only other option is a refund that will take 3 to 5 days to clear. And automated responses on chat that dont answer your questions is poor customer service. What are they supposed to eat until then? I won't be purchasing regular food items that are relied on from them again.