I have been a customer at the Preston store for a number of years and I have purchased several items of jewellery. All the staff are friendly, warm & welcoming with a great deal of knowledge in jewellery. They have a person centred approach to ensure you have a wonderful experience when purchasing jewellery. I recently had a diamond solitaire from a necklace made into a ring. Kelly was fantastic not only with her time and advice but in helping me choose which design /style of ring would complement & showcase the diamond. I have great trust in Peter Jackson the Jeweller and I definitely recommend if you are looking to buy a new piece of jewellery or change / alter a much treasured old piece.