Absolutely Heartbroken that our boy will never ever be home where he belongs. Our beautiful Rottweiler was unfortunately communally cremated instead of individually cremated, a massive mistake by the company. An investigation was done so hopefully this never happens to any other family. How could a 50kg Natural bobtail Rottweiler be not only lost but communally cremated when we requested individual cremation is beyond me. A refund of our money was given plus his fur cuttings and plaque but just not his ashes. My protector and best friend is gone forever but never forgotten. I'm fighting through tears writing this even with 2 months since we lost him. Maybe later i will get another Rotti when this horrible pain has eased.