All seemed well and I had my appointment booked. My appointment was for between 8 and 9 and after waiting till just after 9am I get a call advising the surveyor has called in sick and we need to re book. Slightly annoyed at this last minute decision to contact me given my shifts for work mean I had to make sure I was awake especially for this time. Further appointment booked for the day after, the surveyor did attend this appointment, nor myself or my partner can quite understand why, knowing our sale price is 270k to price our HTB valuation at 275k meaning we have to pay more as a result. I can only assume the surveyor gets a little more commission. In short, I’ve had some of my time wasted and been made to pay an extra £1000 for seemingly no reason, all as a result of using pinnacle surveyors. Not overly impressed I’m afraid.