Pinwheel is great! But the use of apps can be a little hard to deal with sometimes. Pinwheel allows me to download some apps onto my child's phone but then the app doesn't work on the phone. It's confusing why some apps are reviewed and allowed to be downloaded (i.e. Spotify) with known risks, yet other apps (like ESPN or some news apps) have not been reviewed or allowed. Also, the app request button seems a little misleading. It seems like I can request apps for my child but those apps may never be added to the phone. Apps like a smart switch and some banking apps with little-known risks are not easily added.