This is so much more than a kids phone! This is a safe phone! This is a phone that you can customize to fit your personal needs regarless of age! You just need an accountablity partner! Pinwheel has done some amazing things! 1. They have developed their own operating system so that there are far fewer work arounds! 2. They give you options for which phone suits your needs best 3. They have the BEST customer service! Seriously... I have reached out several times and they have always been able to quickly help resolve the issues I was facing! The reason for the 4 stars and not 5 is that it is bit difficult to get everything set up and going especially for an adult user that needs some "off-limit" apps, but it is doable especially with their great customer care! I would love to see them make some tune-ups for adult users. But I would absolutely recommend this product!