Had text message on Sunday to say coming Monday make sure gates unlocked etc, didn't turn up probably due to the weather, text message Monday night coming on Tuesday Turned up at 4pm - noticed on our cameras front gate wide open even though we have sign saying to close it due to having a dog I go to shut the gate and see 'some guy' in my garden doing the front windows After asking him to close the gate as the dog might get out, after some conflict of him saying did I put it on the sheet when I took the contract out that I had a dog ??? Told him I can't remember so long ago - but then I didn't expect someone to be in my garden without common courtesy of knocking on the door first Then to knock on my door and tell me your taking me off the rounds, and swearing at me saying I'm rude and aggressive - What the heck is that about it's not big and it's not clever to converse with someone & resorting to swearing which is what this window cleaner was doing, swearing at me in the street! Such disgraceful behaviour My dog could of run out of the gate and got killed or he could of gone for the window cleaner - what would it of taken to knock on and let us know you were there! I complained via your facebook page but it's just sitting there - well since my windows wern't done I cancelled the payment