Horrible customer service, windows was cleaned whilst I was away on return just over 24 hours of getting back they was a mess but out of the 24 hour window. Also be mindful of the terms and conditions (that you accept when setting up a direct debit) you have to have a minimum 6 cleans and any problems with your direct debit and you will be invoiced for the remainder with no more cleans done. Also be mindful Paul must love his lawyer as he mentions them in every other conversation (that he’s had with me) also in the terms and condition be mindful that 4 weekly doesn’t actually mean 4 weekly and can be as long as they want in between (due to staff shortages) Nothing reasonable about the bloke & completely unreasonable.