IF I COULD GIVE NO STARS I WOULD, I ADVISE ANYONE THAT GETS INVITED TO SEE A PRESENTATION OF THIS COMPANY, DO NOT GO. IF YOU SEE THIS COMPANY TRYING TO SELL YOU PRODUCTS RUN, DO NOT LET THEM IN YOUR HOUSE AND DO NOT SIGN ANYTHING. THIS COMPANY ARE ARROGANT CROOKS. MY SITUATION WAS A TRAINWRECK AT THE FAULT OF THE INSPECTOR BRENDAN IN WHICH DID NOT DO A THROUGH INSPECTION BECAUSE HE NEVER WENT UNDER THE HOUSE. I NEVER RECEIVED A COPY OF SAID HOME INSPECTION LIKE PROMISED EITHER. THE INSTALL WAS HOURENDOUS, DUE TO THE INSTALLTECH SHOWING UP LATE, UNPREPARED WITH PRODUCT; HE HAD TO LEAVE AND GO PURCHASE AT HOME DEPOT, AND DOING AN IMPROPER INTALL OF THE TRIGUARD INSUALTION AND PRO BIOTICS MACHINE. YOU ARE TOLD AT THE PRESENTION YOU DON'T HAVE TO PAY UNTIL YOUR SATISFIED, ANOTHER LIE. YOU ARE ASKED TO PAY AS SOON AS THE TECH ATTEMPS COMPLETED INSTALL IS OR SHOULD I SAY INCOMPLETED. I WAS LIED TO BY THE TECH, WHO STATED THE PAPERWORK IS ONLY DUE TO HIM FINISHING THE INSTALL NOT THAT YOUR SATISFIED OR NOT IN WHICH I NEVER WAS AND BRENDAN KNEW I WASN'T. HE WAS FULLY AWARE WHEN I SPOKE TO HIM BY PHONE SEVERAL TIMES. 5 TO BE EXACT. THE COMPANY LIKES TO AVOID YOU AND NOT CALL YOU BACK, SO THE PRODUCTS CAN STAY IN YOUR HOME AT LEAST 30 DAYS SO THEY HAVE YOU SO TO SPEAK. THE COMPANIES OWN INSTALL MANGER MARK, IF HE IS STILL EMPLOYED WITH THEN THAT IS, VERIFIED THE PRODUCTS WERE RENDERED USELESS IN MY HOME AS THEY ARE CURRENTLY INSTALLED DUE TO IMPROPER INSTALL AND DEFICIANIES OF LACKING PRODUCT AS WELL. THE OWNERS BOTH HAVE THREATENED ME WITH THEIR LAWYER, WHEN I ASKED THEM TO PLEASE COME AND REMOVE THE PRODUCTS OUT OF MY HOUSE. THEY DO NOT CARE ABOUT CUSTOMER SATISFACTION AT ALL, THEY CARE ABOUT GETTING MONEY. IT TOOK ONE OWNER A MONTH AND 1/2 TO REACH OUT TO ME DURING THIS PANDEMIC TO TRY TO COME TO SOME KIND OF RESOLUTION. I ONCE AGAIN ASKED FOR THE PRODUCTS TO BE REMOVED, SINCE 60% OF THE INSULATION WILL HAVE TO BE REMOVED TO CORRECT AND MORE WILL HAVE TO BE INSTALLED TO COMPLETE THE INSTALLTION, AND THE PROBIOTIC SYSTEM IS LAYING ON THE UNEVEN GROUND NEXT TO A WATER PUDDLE WITH BRACKET LAYING ON THE GROUND TOO, THE TUBE IS NOT SECURE IN THE DUCTWORK EITHER, PER THEIR OWN INSTALL MANAGER. THE OTHER OWNER THREATEDME AGAIN WITH THE LAWYER, AND CALLED ME A THIEF, IN WHICH IM VERY OFFENDED BY BECAUSE I AM A SINGLE FEMALE MILITARY VETERAN WITH AN IMPECIBAL REPUTATION, AND I'M NOT TRYING TO STEAL THEIR PRODUCTS. THEY REFUSE TO REMOVE THEM. I WOULDN’T PAY THEM BECAUSE THEY HAVE NOT BEEN BACK TO MY HOUSE, IT IS A PANDEMIC GOING ON, BUT THAT DID NOT STOP THIS ARROGANT, RUDE, UNPROFESSIONAL COMPANY FILING A LAWSUIT IN VIRGINIA WHEN THE PRESENTATION OCCURRED IN LEBANON, TN AND THE PROPERTY AND INSTALL OCCURED IN LEBANON TN. THEY ARE DOING THIS BECAUSE IM SURE THEIR LAYWER IS IN BED WITH THE JUDGE THERE IN VIRGINIA.THE OWNER ALSO TEXT ME THAT HE WILL SUE ME AND HE WILL WIN. IM NOT DONE WITH THIS YET I HAVE A LAWYER I WILL NOT GIVE UP ON THIS COMPANY TRYING TO SHOVE THESE PRODUCTSDOWN MY THROAT. I ASSUE YOU THEY DON'T CARE HOW THEY ARE INSTALLED WHETHER CORRECTLY OR INCORRECTLY, THEY DO NOT CARE ABOUT YOU AS A CUSTOMER, YOU ARE A DOILLAR SIGN AND I ALSO ASSURE YOU THESE PRODUCTS DO NOT WORK. I DO NOT SEE PEOPLE YEARS FROM NOW MAKING REVIEWS ONLY THAT THE PRESNTATION WAS GOOD, THE FOOD WAS GOOD, AND THE INSTALLERS SHOWED UP ON TIME, AND INSTALLED THE PRODUCTS. I HAD A HORRIBLE EXPERIENCE AND THE COMPANY IS TRYING TO PROFIT OFF OF IT ANYWAY AND DO NOT CARE ABOUT HOW UNPROFESSIONAL THEY ARE. THEY ARE VIOLATING MY RIGHTS AS AN AMERICAN WHO SERVED THEIR COUNTRY, TO BEING ABLE TO CHOOSE WHETHER I WANT TO FUTHER AGREE TO DO BUSINESS WITH THIS COMPANY AND ALLOWING THE PRODUCTS TO BE IN MY HOME. I PROMISE YOU THEY DO NOT GIVE REFUNDS, IF YOU ARE DISSATIFIED YEARS LATER BECAUSE THEY ARE FULL OF EXCUSES AND SICK THEIR LAWYER ON YOU IF YOU DON'T COMPLY WITH THEM LIKE THE MAFIA