Worst Travel Agent and Cheaters in Business I am a very frequent traveler, I book a hotel with free cancelation. 2 Hours later, I tried to canceled the booking to find out I have to pay half the booking cost in cancelation fee. On further enquiry the agents tell me that well I was eligible for a free refund the Midnight BEFORE I booked the ticket.. WHAT????? SO the way their refund policy is advertised (and I am sure many people are getting stung by it ), you are eligible for a free refund till the time you actually book with them. After the booking you are s$@# out of luck.. Save your self the headache, don't book with them. Record your conversation with them, if you have the misfortune to talk to customer service. Help to hear the level they going stoop to swindle you. I Repeat... Go with someone else.. I have used the below and they are all better then these cheats Booking.com / Kayak.com / Priceline.com / Orbitz.com and even Expedia.com